Terms & Conditions

Last Updated: November 9, 2025

Welcome to DevCraft Solutions

These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

1. Definitions

  • "Company," "we," "us," or "our" refers to DevCraft Solutions
  • "Client," "you," or "your" refers to the individual or entity using our services
  • "Services" refers to all software development, web development, mobile app development, and related services provided by DevCraft Solutions
  • "Website" refers to our online presence at devcraftsolutions.com
  • "Project" refers to any work commissioned by the Client

2. Services

2.1 Scope of Services

DevCraft Solutions provides custom software development, web application development, mobile application development, cloud solutions, and related consulting services as agreed upon in individual project agreements.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of services.

3. Client Obligations

As a client, you agree to:

  • Provide accurate and complete information required for project completion
  • Respond to our communications in a timely manner
  • Provide necessary access to systems, data, and resources
  • Review and approve deliverables within agreed timeframes
  • Make timely payments according to the agreed schedule
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose

4. Payment Terms

4.1 Pricing

All prices for our services will be agreed upon in writing before work commences. Unless otherwise stated, prices are quoted in US Dollars.

4.2 Payment Schedule

Payment terms will be specified in individual project agreements. Typical payment structures include:

  • Upfront deposit (typically 30-50% of project cost)
  • Milestone-based payments
  • Final payment upon project completion

4.3 Late Payments

Late payments may incur a fee of 1.5% per month (18% annually) or the maximum allowed by law. We reserve the right to suspend services until outstanding payments are received.

4.4 Refunds

Refund policies will be outlined in individual project agreements. Generally, deposits are non-refundable once work has commenced.

5. Intellectual Property Rights

5.1 Client-Owned IP

Upon receipt of full payment, you will own the final deliverables specifically created for your project, excluding any pre-existing materials, third-party components, or our proprietary tools and frameworks.

5.2 Company-Owned IP

We retain ownership of:

  • Our proprietary development tools, frameworks, and methodologies
  • Pre-existing code, templates, and resources
  • Knowledge and experience gained during the project
  • Any improvements to our proprietary systems

5.3 Third-Party Components

Projects may incorporate third-party libraries, frameworks, or services. These components remain subject to their respective licenses.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the project. This obligation survives the termination of our agreement.

We will not disclose your confidential information without your consent, except as required by law.

7. Warranties and Disclaimers

7.1 Our Warranties

We warrant that:

  • Services will be performed with reasonable care and skill
  • Work will substantially conform to agreed specifications
  • We have the right to provide the services

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEVCRAFT SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Project Timeline

Project timelines are estimates based on the information available at project commencement. Delays caused by factors beyond our reasonable control (including client delays in providing materials or approvals) may result in timeline adjustments.

10. Support and Maintenance

10.1 Warranty Period

We provide a warranty period (typically 30-90 days) after project delivery, during which we will fix bugs and issues at no additional charge.

10.2 Post-Warranty Support

Ongoing support and maintenance services are available under separate agreements at our standard rates.

11. Termination

11.1 By Client

You may terminate a project by providing written notice. You will be responsible for payment of all work completed up to the termination date, plus any reasonable costs incurred.

11.2 By Company

We may terminate services if you:

  • Fail to make payments when due
  • Breach these Terms or project agreements
  • Engage in conduct that damages our reputation
  • Provide false or misleading information

12. Dispute Resolution

In the event of any dispute arising from these Terms or our services, both parties agree to first attempt resolution through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Alberta, Canada, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with any project agreements and statements of work, constitute the entire agreement between you and DevCraft Solutions regarding our services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Note: By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.